SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of avenue1957.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of avenue1957.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I have to say, I'm thoroughly impressed with this dual-port car charger. It's not just the fast charging feature that stands out (though it truly is a godsend during long trips), but also its unique transparent design which gives it an edge over other chargers terms of aesthetics. The 27W PD is a fantastic addition and ensures my devices are powered up quickly and efficiently. What's more, being able to charge two devices at once has brought an end to those petty arguments about whose phone needs charging more urgently! Overall, I couldn't be happier with this purchase.
I am satisfied. The size is moderate and without unnecessary elements... It's neat. The idea is that it would be better if the cable was enclosed.
Both the charger and the cable exceed very good expectations.
Good
Wow! This car charger is a lifesaver.
I just received it...it seems good quality ..I think it will be will .. 60 watt what i need .... 30 watt for each
no more fighting over who gets to charge phone first in our family road trips thanks to this dual-port charger. super quick, charges two phones at once and looks cool as well 👌🏾.
Thanks toocki for your high quality products and very right price
A product that easily exceeds expectations and effectively as it says in the publication, they are fast charging and a good building material, recommended to the 100%
This isn't your average run-of-the-mill car charger; there's something special about it that sets it apart from others on the market. For one thing, its 60W power combined with 27W PD provides ultra-fast charging times - perfect for people like me who constantly forget to charge their phone overnight! The fact that you can charge two devices simultaneously is another major plus point; no longer do I have to choose between having a working GPS or being able to call home after work! And let's not forget about its unique clear look – definitely makes finding it amongst all my clutter easier!
This little gadget has seriously improved my daily commute.
Arrived long before the delivery date I highly recommend it I will soon prove it Quality nice
Well arrived...
Excellent, if gives super fast charging in s21 ultra. The quality of the materials is very good very premium, without hesitation I will buy another
great
nice
very good product
Very good price quality ratio! The fast charge is displayed well!